Politique de remboursement

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

If your item arrived damaged, defective, or incorrect
Please inspect your order as soon as it arrives and contact us at hello@easelyliving.com with a photo of the issue. Once we've reviewed it, we'll issue a refund or send a replacement — you won't be asked to send the item back.

If you've changed your mind
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it. Contact us at hello@easelyliving.com to start a return. For orders under $50, we're generally unable to accept a return, since return shipping typically costs more than the item itself — in these cases, we're happy to help you resell or repurpose it instead, or discuss other options. For orders over $50, we'll provide instructions on where to send the item once your return is approved.

You can always contact us with any return question at hello@easelyliving.com.

Exceptions / non-returnable items
Sale items and gift cards are not eligible for return.

Exchanges
The fastest way to get what you want is to return the item you have (once approved), and place a separate order for the new item.

Refunds
We'll notify you once we've reviewed your return or refund request and let you know if it's approved. If approved, you'll be refunded to your original payment method within 10 business days. Please note it can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you still haven't received a refund, please contact us at hello@easelyliving.com.